Terms and Conditions

Last Updated: 9 November 2026

Welcome to Exam Helpers. These Terms and Conditions govern your access to and use of our website, digital products, online mock tests, and related services.

By accessing our website, creating an account, purchasing a digital product, or using our services, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use our services.

1. About Exam Helpers

Exam Helpers is an independent online educational platform that provides digital study materials and online practice resources to support students preparing for competitive examinations.

Our platform provides downloadable PDF study materials, online mock tests, and related educational services.

2. Eligibility and Account Registration

To use certain features of our website, you may need to create a personal account.

You must provide accurate and complete registration information.
You must keep your account information updated.
You are responsible for maintaining the confidentiality of your login credentials.
You must not share your account credentials with unauthorised individuals.
You must notify us if you suspect unauthorised access to your account.

We may take reasonable security measures to protect accounts and prevent unauthorised access, subject to applicable law.

3. Digital Products and Package Details

Our Bihar LET 2026 – Library Science Complete Preparation Package includes the following digital resources:

8 PDF Study Books: Digital educational materials for individual study and revision.
12 FREE Online Mock Tests: Practice tests included with the package at no additional charge.

The package is offered as a single purchase. All 8 PDF books and 12 online mock tests are included in one package. No separate payment or subscription is required for the included mock tests.

The availability of individual books and other resources is subject to the product information displayed on our website at the time of purchase.

4. Pricing and Payments

The listed price of the Bihar LET 2026 – Library Science Complete Preparation Package is ₹249 as a one-time payment, unless a different price is displayed at checkout.

All applicable prices will be displayed before payment confirmation.
Payments must be completed through the payment methods available on our checkout page.
Orders are confirmed only after successful payment verification.
A payment screenshot or browser redirect alone does not guarantee successful payment.
Access is activated after the payment has been successfully verified.

We reserve the right to revise prices and promotional offers. A price change will not automatically alter an order that has already been successfully completed.

5. Digital Delivery and Access

Our products are delivered electronically. We do not ship physical books or printed materials as part of the digital package.

After successful payment verification:

Your order status will be updated.
Access to the purchased package will be activated for your account.
You can access available PDF books through your Student Dashboard.
You can access the included online mock tests through your Student Dashboard.

Each available PDF book may have its own download option. Download availability is subject to the active status and availability of the respective book.

6. Online Mock Tests

The 12 online mock tests included in the package are provided for educational practice and self-assessment.

Each mock test contains 100 questions, as provided on the platform.
Tests may be available in Hindi and English.
Students can review their scores and available attempt history.
Mock test attempts are subject to the functionality and rules displayed on the platform.

Mock tests are not official examination papers unless specifically identified as such. Their scores do not guarantee actual examination performance.

7. Licence and Permitted Use

After a successful purchase, you receive a limited, non-exclusive, non-transferable licence to access and use the purchased digital materials for your personal, non-commercial educational purposes.

You may:

Download available PDF books included in your purchased package.
Save the downloaded materials on your personal devices.
Read and use the materials for your individual examination preparation.
Access the included online mock tests through your account.

8. Prohibited Activities

You must not engage in any of the following activities without prior written permission from the relevant rights holder:

Copy, resell, redistribute, or commercially exploit purchased PDF materials.
Share paid PDF books with other individuals or groups.
Upload our paid study materials to public websites, Telegram channels, or file-sharing platforms.
Reproduce or republish protected mock test questions and explanations without permission.
Remove copyright notices, branding, or ownership information.
Share account credentials or allow unauthorised access to purchased resources.
Attempt to bypass website security, download restrictions, or access controls.
Use the website for fraudulent, unlawful, or harmful activities.
Interfere with the normal operation, security, or availability of our website.

9. Intellectual Property Rights

All original content, website design, logos, graphics, educational materials, PDF books, mock test content, and other protected resources available on our platform belong to Exam Helpers or their respective rights holders.

Purchasing or downloading a digital product does not transfer copyright ownership or intellectual property rights to you.

Third-party names, trademarks, examination references, and other third-party materials remain the property of their respective owners.

10. Refunds and Cancellations

Refund requests, cancellations, duplicate payments, and payment reversals are governed by our Refund and Cancellation Policy.

Since our products are delivered digitally, refund requests will be reviewed according to the applicable policy and circumstances of the transaction.

Nothing in these Terms and Conditions excludes or restricts any mandatory consumer rights or remedies available under applicable law.

11. Website Availability and Technical Issues

We make reasonable efforts to keep our website and digital services available. However, temporary interruptions may occur due to maintenance, technical problems, network issues, hosting problems, or circumstances beyond our reasonable control.

We do not guarantee uninterrupted or error-free access to every website feature at all times.

If you experience a technical problem with your account, PDF downloads, payment, or mock tests, please contact our support team for assistance.

12. Educational Disclaimer

All study materials and mock tests are provided for general educational and examination preparation purposes.

Exam Helpers is an independent educational platform and is not affiliated with or officially endorsed by any government department, university, examination board, or examination authority unless explicitly stated.

We do not guarantee examination success, selection, admission, employment, or any particular score or result.

Students should independently verify official examination notifications, eligibility requirements, syllabus details, dates, and instructions through the relevant official sources.

13. Third-Party Services and External Links

Our website may use third-party services for payment processing, hosting, analytics, security, or other operational purposes.

External websites and services are governed by their own terms and privacy policies. Exam Helpers does not control or guarantee the content, availability, or practices of third-party websites.

14. Privacy and Personal Information

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that certain information may be collected and processed as described in our Privacy Policy and subject to applicable legal requirements.

15. Suspension or Restriction of Access

We may investigate suspected fraudulent activity, unauthorised sharing of digital materials, security violations, or misuse of our platform.

Where justified, we may restrict or suspend access in accordance with applicable law and our published policies. Any action affecting purchased access will be assessed appropriately, taking relevant consumer rights into account.

16. Limitation of Liability

To the extent permitted by applicable law, Exam Helpers shall not be liable for losses arising from temporary website interruptions, internet connectivity problems, unauthorised access caused by compromised user credentials, or reliance on educational content for a particular examination outcome.

Nothing in these terms excludes or limits any liability, warranty, consumer right, or remedy that cannot legally be excluded or limited under applicable law.

17. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, digital products, website functionality, or applicable legal requirements.

Updated terms will be published on this page with a revised Last Updated date. Continued use of our services after changes take effect will be subject to applicable law.

18. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws applicable in India.

Any disputes shall be subject to the jurisdiction of competent courts in accordance with applicable Indian law. Nothing in this section limits any consumer's right to approach a competent consumer dispute redressal authority.

19. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Exam Helpers
Ward 06, Chhajna, Sonpatahi,
Madhubani, Bihar – 847401, India.

Email: support@examhelpers.in

WhatsApp: +91 8210012957

Website: https://examhelpers.in